Privacy.
Last updated: July 2026
Information We Collect
When you submit an inquiry through this website, we collect personal information you provide directly — including your name, email address, phone number, project location, timeline, and the details of your request.
We also collect usage data automatically when you visit the site, including your IP address, browser type, pages visited, and time spent on the site. This information is used to improve the website experience.
How We Use Your Information
To respond to inquiry forms submitted through the Contact page and to facilitate the booking and deployment process.
To send updates about your inquiry, availability, and next steps when you have requested them.
To analyze website traffic and improve our content and services.
To comply with legal obligations.
Booking & Payment
A 50% deposit is required to reserve a date. A date is not reserved until the deposit is received.
The remaining balance is due before the event. We do not collect the balance after the event.
Deposits become non-refundable inside the cancellation window. Please review our Refund Policy for the full terms.
We do not store full payment card information on our servers. Payments are processed through trusted third-party processors subject to their own privacy policies.
Inquiry Information
Information submitted via the Contact page is used solely to respond to your request and facilitate the booking and deployment process.
We do not sell, rent, or share inquiry information with third parties.
Cookies
We use cookies and similar technologies to operate the website, remember your preferences, and analyze traffic. You may disable cookies through your browser settings, though some features may not function correctly.
Data Sharing
We do not sell your personal information. We may share data with trusted service providers (e.g., email delivery and payment processors) who assist in operating the site, under strict confidentiality agreements.
We may disclose information if required by law or to protect the rights and safety of Terminal, our staff, or the public.
Data Retention
We retain personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law. You may request deletion of your personal data by contacting us at info@terminalaudio.us.
Your Rights
You have the right to access, correct, or delete personal information we hold about you. To exercise these rights, contact us at info@terminalaudio.us. We will respond within 30 days.
Contact
For questions about this Privacy Policy, contact us at: info@terminalaudio.us
